We're looking at opening up a storefront. The location is up in the air, however it will host some expanded services for
our users, such as PC Repair, new PC sales, and some enhanced on-site support options for businesses.
I'd also
like to take the time to say hello to everyone. My name is Alex, and I'm the customer/technical support manager here. When
you call 410-708-3005, I'm the one you get. I was previously a Software Engineer at Siemens Medical DX, and got together with
Delmarva Wifi in hopes of providing an enhanced support experience for our customers.
Our online billing service is
down for the moment. If you usually use the service, and need to make a payment, call 410-708-3005, and I can take it for
you over the phone. If you don't reach me, feel free to leave a voice mail. Please include your name, phone number, and address,
so that I know who you are when I call you back. Telling me, "This is Steve, call me," doesn't help me with your
issue.
Carry on!
Cheers,
Alex Smolens
Customer Serivce & Technical Support Manager.
